Help Centre

How buying a test works

Short videos, from choosing a test to seeing your result. The subtitles are in the video.

1. 1. Choose and buy

   Find a test, add one or several, choose how to give your sample and pay securely.

2. 2. After you pay

   Your confirmation email with the receipt, and an order page with every step and the dates we expect.

3. 3. Home test kit

   Your kit goes out by Royal Mail. Take your sample and post it at a Post Office on the same day.

4. 4. Collection point

   Enter your postcode, pick a collection point near you and choose the day and time.

5. 5. Your result

   We let you know when it is ready. Open it in your account and share it with your doctor if you want.