Blood tests

How to use the BPR Clinic lab

Short videos that show how to use the BPR Clinic lab: create your account, find a test, buy it, follow your order and see your result.

Each video takes 1 to 2 minutes, with narration and subtitles, and shows the real screens with made-up details. Watch them in order or jump to the step you need.

1. 1

   Step 1 / 7 · 1:341 minute 34 seconds

   Create your account to buy tests and sign in

   From the website to your tests area: name, email and password, terms, verification code and consent.

   Create account

   Read the script

   To buy a blood test from BPR Clinic, the first step is to create your account. It only takes a few minutes. On the website, where it asks "What brings you here?", tap Blood tests. Then tap Create your account.

   Type your first name and your last name, then tap Continue.

   Now enter your email and a password of at least twelve characters. A phrase of three or four words works well. If you prefer, the Create a strong password button makes one for you.

   Check the Account Summary with your name and email. Read the terms of use, tick the box to accept them, and tap Create Account.

   Next, we send a six-digit code to your email. It is valid for ten minutes. Type the code into the boxes and tap Verify. Your account is verified, and you are signed in.

   The first time you sign in, we ask for your consent. Tap Review and Accept Terms, and read the text. At the end, tick the box to say you have read and agree to the terms, then tap Accept Terms and Give Consent.

   That's it! You are in Lab Tests, with the price and details of each test. Next time, just tap Sign In and use the same email and password.

2. 2

   Step 2 / 7 · 1:131 minute 13 seconds

   Where your tests are in your account

   Sign in, open the Lab and see what the tests screen shows, from collection points near your postcode to your orders.

   Open your tests

   Read the script

   To see your tests, first sign in to your account. Type your email and your password, and tap Sign In.

   Next, choose where you want to go. Blood tests are in Laboratory. Tap it.

   This is the Lab Tests screen. At the top, a summary of how blood tests work: you choose a test and pay for it, you give your sample, and the result comes straight to you.

   Just below, you can see the collection points near your postcode, with the distance to each one.

   If you already have an order in progress, a notice appears with the View orders button. Further down are the search, the filters and the list of all tests.

   To move between screens, use the menu. Lab Tests holds the catalogue. My Tests holds your orders and results. My Profile holds your details. Tap My Tests.

   Here you can see how many orders you have, how many are active and how many are done, with the list just below. To change area, use Switch area, in the same menu.

3. 3

   Step 3 / 7 · 1:231 minute 23 seconds

   Find a test: the catalogue and the test page

   Search by name, code or marker, use the filters and read the card and the page of each test.

   Open the catalogue

   Read the script

   The Lab Tests screen holds the full catalogue. To find a test, type its name, its code or a marker, such as ferritin, and tap Search. The card shows which test the marker is in.

   You can also filter. Available shows only what you can order now. Can be done at home shows the tests with a kit by post or a home collection. And the groups sort the tests by topic.

   Each card shows the name, the group, the ways to give your sample, how many biomarkers the test has, how long the result takes, and the starting price.

   Tap the test to open its page. At the top are the name, the group and the price of the test. Just below: what you can expect, who it often suits, and how often people usually take it.

   Then come the numbers: how many biomarkers, the turnaround and the ways to collect, and the list of biomarkers included.

   Under How the sample is collected, each option appears with its fee: collection point, home kit, or home blood collection.

   At the end, the Order from button shows the lowest price, already including the collection fee. How to buy is in the video Buy a test.

4. 4

   Step 4 / 7 · 1:121 minute 12 seconds

   Guided check-up: which test makes sense for you

   Answer a few short questions and see the check-up that may make sense for you or for someone you look after.

   Take the check-up

   Read the script

   Not sure which test to choose? On the Lab Tests screen, tap Not sure where to start? Find your check-up.

   Answer a few short questions. First, who the test is for: you, or someone you care for. Then, your age group.

   Next, choose what you would like to look at, such as a general check-up, energy and tiredness, or heart health.

   If you have any of the symptoms on the list right now, such as chest pain or shortness of breath, the screen shows 999 and NHS 111, so you can get help before any test. If not, tap No. Finally, say when your last blood test was.

   Tap See my check-up. A suggested test appears, with why it may make sense, the ways to give your sample and the starting price. Just below, other options.

   The suggestions come from simple rules based on your answers. They are not a medical assessment, and your answers are not saved. To carry on, tap See the test.

5. 5

   Step 5 / 7 · 1:171 minute 17 seconds

   Buy a test

   Choose how to give your sample (collection point, home kit or home blood collection), then pay by card on a secure page.

   Choose a test

   Read the script

   To buy a test, open its page and tap Order from. In this example, the Iron Status Profile, which checks the iron in your blood.

   Choose how you want to give your sample. Each option shows its fee. Let's start with the collection point, a partner location where a professional takes your sample.

   Type your postcode and tap the magnifying glass. The nearest points appear, with the distance. Tap the one you prefer.

   Choose the day and the time. The time is held for ten minutes while you pay.

   If you would rather collect at home, tap Home kit. LML sends the kit by Royal Mail. Type your postcode, tap the magnifying glass, and choose your address from the list.

   With home blood collection, a professional comes to you to take the blood sample. The date and time are agreed with you after payment.

   At the end, the summary shows the test, the collection fee and the total, with the cancellation rules. Tap Pay: payment is made by card on a secure page. After that, your order appears in My Tests.

6. 6

   Step 6 / 7 · 1:041 minute 4 seconds

   Follow your order and see your result

   Follow each step of your order in My Tests, register your kit and read each biomarker when the result is ready.

   See my orders

   Read the script

   To follow your orders, open the menu and tap My Tests.

   At the top, you can see your total orders, how many are active and how many are done. Further down is the list, with the status of each order.

   Tap an order to see its progress. This kit has been dispatched by post. When it arrives, tap Register my kit, before you collect your sample.

   When the result is ready, the order shows Results ready. The progress shows each step, from order confirmed to the result. Tap View results.

   Here is each biomarker, with its value, its unit and its reference range. Any outside the range are highlighted, with a notice at the top.

   At the end, the Download full report button opens the laboratory's report as a PDF. These results are for information only: share your result with your GP or doctor.

7. 7

   Step 7 / 7 · 0:5555 seconds

   Share your result with your GP

   Download the full laboratory report as a PDF and send it to your GP or take it to your appointment.

   Open my results

   Read the script

   Your test result is yours, and you can take it to your GP or another doctor. To do that, open My Tests and tap the order marked Results ready.

   Tap View results. The screen shows the value of each biomarker and, at the end, a notice: these results are for information and do not replace a consultation.

   To get the laboratory's full report, scroll to the end of the screen and tap Download full report.

   The report opens as a PDF, with the name of the test, each biomarker, its value and the reference range. Save the file on your phone or your computer.

   Then email the PDF to your GP, or show the report at your appointment. Share your result with your GP or doctor: they can go through it with you.